Privacy Policy

Overview

James Orvis – Mixhackers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, jamesorvis.com, and when you purchase our digital products, including courses, presets, and sample packs.

By using our site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information
When you purchase a product, register for an account, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Payment information (handled securely by third-party payment processors)

Usage Data
We may also collect information about how you interact with our website, including:

• IP address
• Browser type and version
• Pages visited on our site
• Date and time of your visit
• Device information

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze website traffic. For more information, please see our Cookie Policy [link to Cookie Policy if you have one].

2. How We Use Your Information

We use your information to:

• Process orders and deliver digital products
• Communicate with you about your orders, updates, and offers
• Improve our website and services based on usage data and feedback
• Send marketing communications (if you’ve opted in)
• Comply with legal obligations and prevent fraudulent activities

3. How We Protect Your Data

We are committed to keeping your information secure. We use various technical and organizational measures to safeguard your data, including:

• Secure servers with SSL encryption
• Restricted access to personal information
• Trusted third-party providers who follow GDPR-compliant practices

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: We may use third-party providers (such as payment processors, email providers, and analytics services) to facilitate our services. These providers only have access to necessary information and are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or subpoena).

5. Your Data Rights

Under GDPR, you have the right to:

• Access your personal data and request a copy
• Rectify any incorrect or incomplete data
• Delete your data, also known as the right to be forgotten
• Object to certain types of data processing, such as marketing
• Withdraw consent at any time, where processing is based on consent

If you would like to exercise any of these rights, please contact us at info [at] jamesorvis [dot] com

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer required, your data will be securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any linked websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or on our website. Your continued use of our services after changes have been made constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info [at] jamesorvis [dot] com
• Address: James Orvis – Mixhackers, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom